What is the Kano Model?

There is no single right answer for how to think about and interpret quality. In this article, we will look at quality not only from the perspective of software development, but also from the viewpoint of what quality means for products and services.
Quality changes with the times

Lastly, quality changes with the times.

Especially in the modern era, people’s behavior and way of thinking are greatly affected by the continuous evolution of technology, and the world is changing at a rapid pace. In fact, there is a growing trend to demand more business value from software and systems than ever before. For example, even if an information system is developed that works well if not many people use it, it won’t be evaluated.

In other words, we are entering an era where people believe that if no one uses the system, its quality is low. Therefore, it is becoming more and more important for developers to proceed with development more speedily, keeping in mind the business impact and value creation.

In closing

In this day and age where everyone is using digital devices such as smartphones in their daily lives, the expectations for software quality are becoming higher and higher. While providing various software testing and quality assurance service from Vietnam, we are constantly working to improve the quality of our services so that we can change the stereotype of offshore development to a better image.