3 Important Tips | Cross-device Testing in QA

Perfect Cross-device Testing Plan

When it comes to testing, especially that kind which requires many devices, it is essential to determine appropriate manhours and the importance of service features, before selecting the right devices and testing requirements. In this short article, I am going to introduce some tips on choosing the right devices for your test.

・What is the key element of software testing and quality assurance for multi-device testing?

The bottom line is, to cover the test patterns efficiently.
Then, what should be done in order to achieve the coverage that we want? It is only impossible when we pay attention to the following.

“(1) Market share %” + “(2) Support areas market share can’t cover” + “(3) Special cases”

Probability = Market Share

Basically, the more popular the device/model is, the more chances your users will see the errors when those defects are device unique. Therefore, I recommend you take the time to first investigate the market share of relevant OS and device models and made decisions based on the results. However, please keep in mind that it is not yet safe just because you carry out the tests using devices with larger market share and that is the difficult part of multi-device testing.

Conclusion

There are still many other points I would like to note, but I think you can already see that there is a lot to multi-device testing and it is never easy, as it takes good preparation with supporting data points.

Any QA team should know that it could ruin the reputation of an entire product or app, because of very few bad reviews coming from errors specific to minor devices. Each project has its own resources and budget, it is important to find the optimal solution between perspectives of cost and service quality, in order to actively incorporate multi-device testing into the service release process.

SHIFT ASIA offers a multi-device testing service that checks both quality and quantity.


We have solid experience in multi-device testing for various customer verticals. Having a good number of devices, we provide full-cycle support from device selection, device preparation, test requirements preparation, and test execution from a professional perspective.