Different Roles In The Quality Assurance Team

The in-house Quality Assurance team is composed of a variety of roles, including but not limited to: Quality Assurance Analyst/ Test Analyst, Quality Assurance Lead / QA Team Leader, and Quality Assurance Manager / QA Head. The size of the team may vary depending on the project’s requirements and company procedures. Each role has its own unique set of skills and responsibilities, together they form an effective unit for testing products.



QA Analyst

Responsible for testing software components within the application. QA Analyst liaises with not only the Business Analyst or Product Owner to come up with testable conditions to verify whether or not the product is up to the users’ requirements while defining success criteria with stakeholders to determine testing strategies that fit the products’ quality goals. They use test cases to validate the system’s performance, by executing specific tests to assess whether or not the system meets requirements. QA Analyst is also responsible for software documentation, recording all the issues as well as their resolutions, and reporting to the QA Lead.

QA Lead

Supervising and coordinating closely with the QA Team. The QA Lead can be hands-on when needed, he/she is responsible to create and maintain test planning, making sure the QA analyst is documented properly.

QA Manager

In charge of leading the QA team, preparing test strategies, and assigning tasks to team members. They are the auditors for QA Documentation as well as the process. Staying within the timeline and making sure progress is promptly on time, guides the team as needed to achieve the defined set of goals. QA Manager is the middleman between the development team and QA team members. He/she is the backbone of the QA team by all means.


Quality assurance is an important process that should not be overlooked in software development. There are different roles and responsibilities within a QA team, so it’s important to choose the right people for the job if you don’t want to go through the hassle of doing so, outsourcing QA teams can be a great option for companies who want to cut down cost without sacrificing quality. Off-shore Software testing and quality assurance are the services that SHIFT ASIA specializes in. We are well-known for our high-quality Software Quality Assurance with the best test automation, manual automation, system testing, etc. Apart from SQA, SHIFT ASIA also provides exceptional software consultancy services. Contact our support team for more information.


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